Three tiers. One standard of care.
| Feature | Essential $199 / yr | Protect $349 / yr | Premium $499 / yr |
|---|---|---|---|
| Inspections & Reporting | |||
| Roof inspections / year | 1 | 2 | 2 |
| Roof Health Score | ✓ | ✓ | ✓ |
| Post-storm inspection | $199 extra | Included | Included |
| Photo Documentation | |||
| Rooftop photos | ✓ | ✓ | ✓ |
| Attic photos | — | ✓ | ✓ |
| Interior photos | — | — | ✓ |
| Exterior (building) photos | — | — | ✓ |
| Drone photos | — | — | ✓ |
| Maintenance & Savings | |||
| Maintenance allowance | $0 | $75 / yr | $150 / yr |
| Repair discount | 5% | 7.5% | 10% |
| Lifecycle Planning | |||
| Estimated life remaining | ✓ | ✓ | ✓ |
| Compared to previous inspection | — | ✓ | ✓ |
| Current roof estimate + 10% / yr | — | — | ✓ |
| Priority Scheduling | |||
| Contact response time | Standard | 48 hours | 24 hours |
| Inspection scheduled within | Next available | 6 days | 3 days |
Attic photo documentation, a 2nd yearly inspection, a $75 maintenance allowance, comparison to your previous inspection, a post-storm inspection included at no extra cost, and faster priority scheduling (48-hour contact, inspection within 6 days).
Same price for every roof type: shingle, metal or tile. SunSmart-installed roofs may choose any tier. Roofs installed by another contractor require Premium for the first year at the full $499 annual price.
Six steps, every visit.
Inspect
Our technician completes a full roof inspection, top to deck.
Photos
Every finding is photographed, so you see exactly what we see.
Score
You receive a Roof Health Score, our 0 to 100 condition rating tracked year over year.
Advise
A plain-language explanation of what, if anything, needs attention.
Maintain
Included maintenance is completed on the spot.
Follow up
Additional work is quoted separately, always for your approval first.
Know your roof's number.
Every SmartCare visit ends with a Roof Health Score, a 0 to 100 condition rating from SunSmart Roofing & Construction, tracked year over year. You always know where your roof stands, and what it will need next.
- Excellent90 - 100No action needed. Keep it monitored.
- Good75 - 89Minor upkeep keeps it that way.
- Fair50 - 74Plan maintenance before costs climb.
- Poor25 - 49Repairs should be scheduled soon.
- Critical0 - 24Immediate attention recommended.
Membership that goes further.
What if we didn't install your roof?
SmartCare also covers roofs we did not originally install. Findings reflect current condition only, not a warranty claim against SunSmart or the installer. Non-SunSmart roofs begin with a full-price Premium membership in year one, then may change tiers.
Refer a friend, you both win.
Know someone who needs a new roof, a repair, or a remodel? Send them our way. When they become a customer, you earn $250, and they get the same honest, professional experience you did. Ask your project consultant for full referral program terms.
The fine print, in plain language.
- SmartCare is a preventative maintenance and inspection membership. It does not guarantee a leak-free roof, prevent storm damage, or replace any manufacturer or contractor warranty or insurance coverage.
- Roofs installed by SunSmart may enroll in any tier from the first year. Roofs installed by another contractor must purchase Premium for the first year at the full Premium price, then may change tiers in year two.
- Priority scheduling: Protect members are contacted within 48 hours of a request and scheduled within 6 days. Premium members are contacted within 24 hours and scheduled within 3 days.
- Pricing is the same for every roof type: asphalt shingle, metal and tile.
- SmartCare also covers roofs we did not originally install. Findings reflect current condition only, not a warranty claim against SunSmart or the installer.
Put your roof on a maintenance plan.
Join SmartCare and keep Florida's harshest weather from catching your roof off guard. Talk to a real Florida team today.
